Service Technician in Wilson, NC at Quality Equipment, LLC

Date Posted: 4/17/2021

Job Snapshot

Job Description

PURPOSE  

Performs basic diagnostic, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Shop Foreman (if applicable) or senior technicians.   

BASIC FUNCTIONS AND RESPONSIBILITIES  

• Performs basic diagnostic and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products  

• Responsible for the disassembly, assembly, and repair of components and machines  

• Performs all service tasks as assigned by the Service Manager  

• Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments  

• Reports any additional work required on equipment to the Service Manager, for proper and safe operation by the customer  

• Participates in all training programs as directed by the Service Manager  

• Accounts for all time and for all materials used in performing work duties   

• Maintains a clean work area and performs work in a neat and orderly fashion  

• Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use   

• Follows all safety rules and regulations in performing work assignments  

EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS  

• High School Diploma or equivalent experience required  

• 1+ year(s) of experience performing service repairs  

• Ability to write diagnosis and work completed on routine reports (repair orders)  

• Proficient knowledge of engines, transmissions, electrical systems and/or hydraulic systems  

• Ability to use personal computer and various types of diagnostic equipment  

• Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals   

• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures    

• Ability to speak effectively one-on-one with customers  

• Ability to operate vehicles and equipment used for diagnostic purposes   

• Valid driver’s license required for potential driving situations   

• Ability to operate a forklift, preferred  

• Must possess set of tools   

PHYSICAL DEMANDS   

• Weight Requirements: Lifting up to 75 lbs.  

• Mobility: Squatting, bending, lifting, reaching, twisting, standing, sitting and repetitive keyboarding for long durations of time  

• Visual: Working with PC, smart devices, and close detailed work  

• Driving: Occasional – Short and long distances  

• Dexterity: Ability to grasp and manipulate standard tools and office equipment    

• Noise: Medium to High