Delivery Driver with Technician Duties

We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina and Virginia. At Quality Equipment, we pride ourselves on our commitment to our customers, our employees, and our community. Our employees and management stay close to our customers and strive to serve them quickly and in ways that make sense in each local area.

Our work culture is ethical, entrepreneurial, and hard working.  We work with excellent people every day – our customers and our co-workers. Our work is challenging and offers a great deal of variety in the tasks we do. At Quality Equipment, we strive to be the premier John Deere dealer in our region by serving our customers with commitment and integrity.

We offer the opportunity for stable, rewarding, and challenging work with a large and growing company which still maintains the feel of a small business.   At Quality Equipment, there are opportunities to grow and advance in your career.

We are currently looking for a Delivery Driver with Technician Duties to join us in our Clio store.

PURPOSE

Prepares equipment for delivery to the customer for the purpose of demonstration, rental or sale, and instructs customer on basic operating procedures. May require some direction or guidance from the Service Manager or senior technicians. The primary focus of this position will be a delivery driver and will also be asked to complete service technician assignments when time allows during the business day.

BASIC FUNCTIONS AND RESPONSIBILITIES:

Delivery Driver

• Operates and maintains vehicles, tools and equipment required in the pickup and delivery process
• Follows safety rules and regulations in performing work assignments
• Completes all reports and forms required in conjunction with job assignments
• Transports equipment to/from customers and/or between dealer facilities
• Maintains records of pickup and deliveries, and obtains necessary signatures and receipts
• Maintains all required certifications in-line with DOT
• Maintains assigned trucks and related equipment in good condition
• Ensures proper tie down and transport of equipment without damage
• Assists customers in the safe and proper usage of equipment and recommended additional equipment and supplies to help them perform each task more efficiently
• Ensures proper usage of company credit cards for fuel and maintenance and submits receipts on a weekly basis
• Follows safety procedures for loading and unloading equipment
• Washes and preps equipment for in-shop service work (when required) or return to customer
• Assist in cleaning and washing company vehicles as necessary
• Coordinate prep of envirocrates, pallets, planter stand, etc. for return to John Deere
• Cell phone is for company usage only. Driver must adhere to motor vehicle safety rules.

Service Technician

• Performs basic diagnostic and repairs on products sold by Quality Equipment. May assist other service technicians when needed. 
• Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments
• Reports any additional work required on equipment to the Service Manager, for proper and safe operation by the customer
• Participates in all training programs as directed by the Service Manager

General Responsibilities

• Accounts for all time and for all distance traveled in performing assigned duties
• Always conducts self so as to be an ambassador of the dealership
• Any other tasks as requested by supervisor
• Follows all safety rules and regulations in performing work assignments
• Maintains a clean work area and performs work in a neat and orderly fashion
• Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use 

EXPERIENCE, SKILLS AND KNOWLEDGE REQUIREMENTS:

• High School Diploma or equivalent experience required
• 1+ year(s) experience as a pickup and delivery driver
• Ability to operate vehicles, tools, and equipment used in pickup and delivery process
• Valid driver’s license required and must maintain a driving record that meets insurance carrier standards
• Ability to operate a forklift, preferred
• Must be effective at time management
• Basic parts and machinery knowledge, preferred
• Ability to work in a customer focused environment
• Must be able to back truck/trailer combinations at acceptable levels
• Have a basic understanding of OSHA, DOT and EPA regulations

PHYSICAL DEMANDS:

• Weight Requirements:    Lifting up to 50 lbs.
• Mobility:                           Squatting, bending, climbing, lifting, reaching, twisting, standing and sitting for long durations.
• Visual:                               Working with PC, smart devices, and close detailed work.
• Driving:                             Daily – short and long distances.
• Work Environment:         Exposure to extreme weather, fumes, airborne particles and moving mechanical parts.
• Dexterity:                         Ability to grasp and manipulate tools and parts. 
• Noise Levels:                    Medium to High

Our employees receive competitive wages and can participate in the benefits which currently include medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match and a company discount. In addition, Quality Equipment provides significant paid training and opportunities for professional and personal development.  Our goal is for our employees to reach their full potential.