Parts Counter Sales

We are a John Deere dealer with 36 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina and Virginia.  At Quality Equipment, we pride ourselves on our commitment to our customers, our employees, and our community.  Our employees and management stay close to our customers and strive to serve them quickly and in ways that make sense in each local area.

Our work culture is ethical, entrepreneurial, and hard working.  We work with excellent people every day – our customers and our co-workers.  Our work is challenging and offers a great deal of variety in the tasks we do.  At Quality Equipment, we strive to be the premier John Deere dealer in our region by serving our customers with commitment and integrity.

We offer the opportunity for stable, rewarding, and challenging work with a large and growing company which still maintains the feel of a small business.   At Quality Equipment, there are opportunities to grow and advance in your career.

We are currently looking for a Parts Counter Sales to join us in our Fuquay-Varina store.

PURPOSE 

Responsible for selling, receiving, and delivery of parts and accessories. In addition, performs in-store customer service, assists with overall organizational promotion, and assists with parts stocking duties. May assist the Parts Manager in maintaining accurate and on-time reports and records (both customer and internal) relative to the parts department’s operations within the dealership. 

BASIC FUNCTIONS AND RESPONSIBILITIES 

• Promotes and sells products and/or services to meet customer needs 

• Supplies Service Technicians with parts, as required (assists Service Writer, if applicable) 

• Assists with preparing and maintaining showroom merchandise displays 

• Verifies receipting in of parts shipments and assists with placing Machine Down and Stock Orders  

• Assists in pulling and shipping parts and product transfers between branches 

• Assists in keeping parts department, showroom and parts warehouse clean and orderly 

• Reports and follows up on parts shortages by reporting issues to the Parts Manager 

• Assists in maintaining all departmental tools and equipment 

• Provides after hours parts phone service, when necessary 

• Other duties as required, for overall location functionality 

EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS 

• High School Diploma or equivalent experience 

• Basic data entry/keyboarding skills 

• Basic parts and machinery knowledge 

• Ability to use the John Deere Parts related computer application 

• Ability to work in a team environment 

• Ability to work extended hours and weekends 

• Ability to operate a forklift, preferred 

• Valid driver’s license required for potential driving situations, preferred 

PHYSICAL DEMANDS  

• Weight Requirements: Lifting up to 50 lbs. 

• Mobility: Squatting, bending, lifting, reaching, twisting, standing, sitting and repetitive keyboarding for long duration of time 

• Visual: Working with smart devices and manuals 

• Driving: Occasional – Short and long distances 

• Dexterity: Ability to grasp and manipulate standard tools and office equipment    

• Noise: Medium to High 

Our employees receive competitive wages and can participate in the benefits which currently include medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match and a company discount. In addition, Quality Equipment provides significant paid training and opportunities for professional and personal development.  Our goal is for our employees to reach their full potential.